1. General Rules

We value the customer information of the members (hereinafter referred to as "users") who use the KNU service provided by KNU Co., Ltd. (hereinafter referred to as "company") and do our best to protect the customer information of the users.

The company complies with all customer information protection laws and regulations, including the Information and Communication Network Utilization Promotion and Information Protection Act, and further protects the user's customer information by enacting and complying with the company's personal information handling policy. The company always releases its personal information handling policy on the first screen of the website so that users can easily access it at all times.

The company's personal information handling policy may be changed according to changes in the relevant laws and notices or internal operational policies. If the company's personal information handling policy is revised, any changes will be announced on the website.

The company's personal information handling policy includes the following.

● Consent to collecting customer information

● Items and purpose of collection of customer information

● Purpose of using customer information

● Providing and sharing customer information to third parties

● Retention and usage period of customer information

● Customer information management manager and customer information protection manager

● Collecting customer information by cookies

● Correction of perusal of customer information

● Withdrawal of consent for the collection, use, and provision of customer information

● Customer information management

● Transfer of customer information to overseas countries

● Consultation and reporting related to infringement of customer information

● Notification of personal information leakage

● Disclosure obligation when the customer information handling policy is changed

2. Consent to collect customer information

The company shall prepare a procedure to "agree" or "cancel" the contents of the company's personal information handling policy or terms of use in connection with the collection of customer information, and shall be deemed to have agreed only if the user chooses "agree".

When users sign up to use the service, the company collects minimal customer information to provide the service. However, in order to provide quality service to users, additional customer information such as the user's occupation and skin type is provided selectively. There are no restrictions on using the service, even if you do not provide these choices.

The company does not collect customer information that is feared to significantly infringe on individual rights or privacy, such as ideas, beliefs, religion, and past history that are feared to violate users' human rights.

3. Items and purpose of customer information collection

The customer information items and the purpose of collection are as follows.

● Collection item: name, ID, password, date of birth, mobile phone number

● Purpose of collection: identification of oneself according to service use, identification of persons under 14 years of age, prevention of recurrence of fraudulent use by bad members, etc.

● Collection Purpose: In addition to collecting customer information, collecting customer information and collecting customer information in the following cases: securing a smooth communication path, providing new services or new products, event information, product information by skin type. The collected customer information is destroyed immediately in a way that cannot be played when the purpose of collection is achieved, and it is not used for any other purpose or disclosed to the outside world.

● Customer consultation: Preserve records for customer consultation and dispute settlement over the wire

● Prize event: Enter customer information for statistical analysis or prize giving

We would like to inform you that you can collect customer information from websites such as advertisers or search for advertisements on websites, and this "Personal Information Handling Policy" does not apply to the activities that link to the website and collect customer information.

4. Purpose of using customer information

Does the company collect customer information for the purpose of providing optimal service that suits the user's taste as marketing data through user verification, prize delivery, and statistical analysis?I'm using it. In any case, without the prior consent of the user or the provisions of related laws, it shall not be used for any purpose other than the purpose of prior notice to the users and shall not be disclosed to the outside world.

If the scope, purpose, or purpose of use of the collection information are changed, we will seek prior consent from you.

5. Providing and sharing customer information to third parties

The company shall not use or provide customer information to any third party in any case beyond the scope of notification under "Customer Information Collection Items and Purpose of Collection" and "Customer Information Usage Purpose" except under the provisions of the relevant statutes.

When providing or sharing customer information, the user shall individually notify the user of who is provided and shared with the user and the purpose of providing or sharing customer information through e-mail or website notice, except in the following subparagraphs:

● Where the user agrees to disclose in advance

● If necessary for the settlement of charges according to the service provision

● In case of violating the terms and conditions of service or operating principles posted on the website;

● Where there is sufficient evidence to disclose customer information in order to take legal action by causing mental and material damage to others;

● Where a particular individual is processed in an unidentifiable form and provided to research organizations, research institutes, etc., if necessary for statistics preparation, academic research, or market research.

● If there are special provisions such as the Telecommunication Secrets Act, the National Tax Service Act, the Information and Communication Network Use Promotion and Information Protection Act, the Financial Real Name Transaction and Securities Act, the Telecommunications Business Act, the Local Tax Act, and the Criminal Procedure Act

The company entrusts the management of the user's customer information to other companies for the improvement of the service level of users and the smooth handling of all industrial affairs, and the companies are as follows:

● Consignee: Plus Nine Co., Ltd.

● Business type of entrusted company: IT company

● Scope of entrustment: entrustment of operation of the system for service

● Sharing information: All member information

6. Retention and usage period of customer information

While the user uses the service provided by the company, the company continuously retains the customer information of the users and uses it to provide the service. If a user corrects, deletes, or cancels his or her customer information, the information that has been deleted or modified will be completely deleted from the disk in a way that cannot be played, and it will be processed in a state where it cannot be read or used later.

When the purpose of collecting or receiving customer information is achieved as follows, the company shall destroy the user's customer information without delay if the information is deleted or printed from the disk.

● Member registration information: In the case of withdrawal or expulsion from a member

● Delivery information: When goods or services are delivered or provided.

● In case of collection for the purpose of an event: at the end of the event

Even if the purpose of collection or provision has been achieved, if it is necessary to preserve the customer information for a certain period of time, such as the Commercial Act, the Consumer Protection Act, the Framework Act on National Taxes, etc.

● Records on contract or subscription withdrawal, etc.: 5 years

● Record of payment and supply of goods: 5 years

● Records of consumer complaints or dispute handling: 3 years

7. Customer information management manager and person in charge

The company has a customer information management manager to protect customer information of service users and handle complaints related to customer information. If you have any questions regarding customer information, please contact the customer information management manager below.

1) Customer information protection manager

● Name: Park Joo-hyung

● Affiliated with: Marketing

● Email: contact@knucos.com

● Contact:02-588-4160

8. Collection of customer information by cookies

The company may use 'cookies' to store and retrieve information about you from time to time. A cookie is a small amount of information that the server that runs the company's website sends to the user's browser. When the user accesses the website, the user can read the contents of the cookie in the user's browser and provide the service without additional input.

Cookies identify your computer, but do not identify you personally, and use them for the following purposes:

● Analysis of users' access frequency, visit time, etc., identification of users' tastes and interests, and use them as a measure of reorganization of target marketing services, etc.

● It is used as a data to identify the user's participation and number of visits in various events held by the company, to give differentiated application opportunities and to provide differentiated information depending on the user's interest.

● Users have the option of installing cookies. Therefore, users can allow all cookies by setting options in their web browser, check whenever cookies are saved, or refuse to save all cookies.

Cookies can be allowed or denied by setting options in a web browser. However, if you refuse to save cookies, some services that require login are not available.

To specify whether cookies are allowed

If you are using Internet Explorer

① Select [Internet Options] from [Tools menu]

② Click [Privacy Tab]

③ Set [Personal Information Protection Level].

When using Chrome

① Next to [Address Window], select [chrome setting and management].

② Click [Advanced Settings Tab]

③ Click Content Settings on [Privacy Tab]

④ You can set the Cookie Tab.

If you are using Firefox

① Select [Settings] from the [Tools menu]

② Click [Privacy Tab]

③ Set [Firefox Work Items].

When using Opera

① Select [Menu]>[Setting]>[Preferences]

② Click [Advanced tab]

③ Click [Cookies] to set it up.

- How to view received cookies

If you are using Internet Explorer

① Click Tools on the taskbar

② Select [Internet Options]

③ Click [Settings] on [General tab (Basic tab)]

④ Select [View File].

When using Chrome

① Next to [Address Window], select [chrome setting and management].

② Click [Advanced Settings Tab]

③ Click Content Settings on [Privacy Tab]

④ Select All Cookies and Site Data from the Cookies tab.

If you are using Firefox

① Select [icon] in front of [Address Window]

② Click [Learn more]

③ Select View Cougie Information on the Security tab.

When using Opera

① Select [Menu]>[Setting]>[Preferences]

② Click [Advanced tab]

③ Select [Manage Cookies] in [Cookies].

9. Reading and correcting customer information

The user may at any time use the company's website to inquire his/her registered customer information, or modify the user's customer information if there is an error, or request the cancellation of the registration. To request perusal or correction of customer information, log in by entering the user ID and password, click [Modify Member Information] to read or correct it, or contact the customer information manager by writing, calling or e-mail, we will take immediate action.

If you request correction of personal information errors, we will not use or provide such personal information until the correction is completed. In addition, if the wrong personal information is already provided to a third party, the results of the correction process shall be notified to the third party without delay to take corrective action.

However, in the following cases, the perusal, correction, or deletion of personal information may be restricted:

● Where there is a risk of harming the life, body, property, or rights of the person or a third party;

● In case of a significant disruption to the service provider's work;

● Where the measures violate the statutes, etc.

10. Protection of user rights

The user may withdraw his/her consent to the collection, use, and provision of customer information at any time. The withdrawal of consent (membership withdrawal) may be withdrawn by requesting [membership withdrawal] to the customer information management manager by writing, calling, or e-mail.

The person in charge of the company's customer information management will take necessary measures such as destroying the user's customer information as soon as we receive a call. It may take up to five weeks for a member to complete the withdrawal process. The company will notify the user of the withdrawal of consent (withdrawal of membership) and destruction of customer information without delay, and take necessary measures to make withdrawal of consent (withdrawal of membership) easier than collecting customer information.

11. Technical and administrative measures for customer information

1) Technical countermeasures

● In handling customer information, the company is taking technical measures to ensure safety so that customer information is not lost, stolen, leaked, tampered with, or damaged.

● Customer information is managed using an internal network that is not accessible and intrusive from the external network, and sensitive data is protected with separate security features, either by encrypting files and transfer data or by using file locks.

● The company is making every effort to secure the in-house network in preparation for external intrusion such as hacking, and is strengthening security by installing an access control system.

● The vaccine program is installed to prevent infringement of customer information by installing a customer information processing system and information devices used by customer information handlers to check and process malicious programs such as computer viruses and spyware.

2) Management measures

● In order to limit the user's access to customer information to a minimum number of people and ensure the safety of customer information, the company prepares internal procedures for accessing and managing customer information and ensures that employees understand and comply. The transition of the customer information handler's work is being carried out thoroughly while maintaining security and clarifying the responsibility for customer information accidents after joining and leaving the company.

● The company shall not be responsible for any problems caused by leakage of customer information such as ID and password due to user's carelessness or Internet problems.

Therefore, individual users should properly manage their IDs and passwords and take responsibility for them in order to protect their customer information. In the event of loss, leakage, tampering, or damage to customer information due to internal manager's mistakes or technical management, the company will immediately inform the user of the facts and seek appropriate measures and compensation.

12. Transfer, save, and back up your personal information

Some of the customer information provided to the company by the overseas transfer user may be stored on servers located overseas for back-up purposes or in accordance with the company's policy.

The multinational company has many users all over the world, and the management of users' personal information is as strict as the protection policy in Korea.

Therefore, when you provide customer information to the company, please be aware that the information can be transferred, stored, and backed up to the server mentioned above. Specific information regarding the transfer, storage, and backup of customer information is as follows:

1) Customer information items transferred

● Information entered when registering as a member

2) Country and date and method of transfer of customer information

● Country where customer information is transferred: France

● Date and time before: When backing up customer information

● Transfer method: Electronic transmission (FTP) 3) Customer information management responsibility

13. Counseling and reporting companies that violate customer information value users' opinions and always have the right to receive sincere answers from users' questions. The company operates a customer consultation office for smooth communication with users.

The contact information for the customer service center is as follows.

● Working hours: 09:00 to 18:00 on weekdays (Lunch time: 12:00 to 13:00, Saturday/Sunday/Holiday closed)

● Phone number: 080-400-0852

Users can file complaints with the following institutions installed and operated by the government.

● Privacy report center (http://www.1336.or.kr, phone 1336)

● Information Protection Mark Certification Committee (http://www.eprivacy.or.kr, phone 02-580-0533-4)

● Internet Crime Investigation Center at the Supreme Prosecutors' Office (http://icic.sppo.go.kr, phone 02-3480-3600)

● National Police Agency Cyber Terror Response Center (http://www.ctrc.go.kr, call 02-392-0330)

14. When the company finds out that a member's personal information has been leaked, it will inform the relevant member of the following information without delay:

● Items of personal information leaked

● When and how it was leaked

● The method that a member can do to minimize the damage caused by the leakage

● Personal information processors' countermeasures and damage relief procedures

● In the event of damage to a member, the department and contact information that can receive a report, etc.

15. If there is a change in the handling policy, the contents of the mandatory personal information handling policy will be added, deleted, or modified, at least 7 days before the revision will be notified through the notice on the website.

(Enforcement Date) These Terms and Conditions shall enter into force on April 01, 2021.